Using BioTuple requires two setup steps:
Installation of BioTuple should be done by a system administrator (or yourself if you control the computer), and will make unactivated BioTuple available to all users on your machine or network. The administrator should install BioTuple, but SHOULD NOT activate BioTuple on the administrator account.
Activation of BioTuple is done per user, by the user, and will allow that user to use BioTuple unrestricted. Activation is done when the user opens BioTuple the first time.
Common installation and activation issues are discussed below.
|Windows Installation Instructions
|OS X Installation Instructions
|Linux Installation Instructions
Uninstallation instructions can be found at the bottom of the installation instruction pages.
Solutions for common installation issues can be found at the bottom of the installation instruction pages.
If your firewall blocks internet connections from Java applications, then BioTuple will not be allowed to connect to the internet. An administrator should set up a special exception to allow BioTuple to connect to the internet, at least for activation. We apologize, but there are no exceptions to our activation procedure.
If you use a proxy to access the internet, BioTuple will use the default system proxy information to connect to the internet. If that fails, then you will need to manually define the proxy settings in the proxy.config file that is located in the config folder in the BioTuple installation folder.