How do I purchase a site license?
BioTuple is not available for sale at this time.
How do I renew a site license?
A site license can be renewed within 90 days of expiration. If a site license expires, you can no longer renew it, and if you decide to continue to use a site license for BioTuple, you must purchase it new. A site license renewal will extend the current site license by 12 months, so if you renew 2 months in advance, your site license will expire 14 months from the renewal.
Do you offer academic discounts on site licenses?
Yes, we offer discounts for the Academic site license from the equivalent Enterprise option!
Can I purchase with a purchase order?
How do you approve site license purchases?
When we receive payment, we will immediately send out a confirmation email. All you have to do is reply to that email so we can verify your credentials, and we will provision your license immediately. Your students or employees will be able to use your site license within minutes of purchasing.
Do I have to sign a site license contract or agreement?
The only license you have to accept is the software license agreement that everyone must accept on installation. Unlike other companies, we do not require you to sign any other cumbersome site license agreement. Click here to review the BioTuple license.
Where do members go to receive activation codes?
If your institution has already purchased a site license, just enter your email address in the form on this page to receive your activation code: Request Site License Activation Code
How many users can be supported?
Enterprise, academic, and government site licenses allow an unlimited number of users at your institution. Site licenses also allow unlimited campus use in addition to personal activation codes. Small Business site licenses are limited to 25 users.
Can site license members use BioTuple off campus?
Yes, each member of the site license will receive a personal activation code to activate BioTuple on 2 personal computers.
How will a site license work on campus?
For a site license, each member will receive his/her own unique activation code to activate BioTuple on personal computers. We provide an additional campus configuration capability which will allow use without individual activation by any users that log into campus computers. Enabling this capability is as simple as installing a special file, provided when your license is provisioned, in the BioTuple config folder, completing the setup.
Which operating systems can site license members use?
Site license members can use any operating system that we support, without restriction.
Do site licenses receive updates?
Yes, all site licenses receive free major and minor upgrades to BioTuple during the site license term.
How do you know which email domains to activate?
You will tell us and we will activate them in the confirmation email. We must approve the top level domain, and generic domains like gmail.com and hotmail.com are not acceptable. We allow unlimited subdomains with our site licenses. Thus, if you purchase a site license for school.edu, your professors and staff will be able to request an activation code using firstname.lastname@example.org, and your students will be able to request an activation code using an email address such as email@example.com.